More drivers turning to independent auto repair shops

August 12, 2013 12:00 AM

Getting necessary car repair can be expensive, which may explain why so many drivers are heading to an independent auto repair franchise when they need help instead of a dealership. According to a recent satisfaction survey from Consumer Reports, motorists who take their vehicles to an independent shop typically have higher satisfaction ratings and also pay less to fix auto issues. 

When it comes to pricing, satisfaction varied depending on the brand of the car. Mercedes-Benz was voted as the worst of all 32 automakers evaluated thanks to high sticker prices for replacement parts. At the other end of the spectrum were Hyundai and Kia, which were rated as the top brands for auto repair. All in all, the range between the high- and low-performing brands was small, but it did contribute to how happy drivers were with their repair. 

Regardless of what kind of car you drive, you can find savings at an independent auto repair shop. Wards Auto reports that special deals often attract motorists to a repair shop instead of a dealership, as they cater to the needs of drivers more than dealerships and emphasize the savings they offer. 

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