Car Care from 'The Car Doctor'
Precision Tune Auto Care cares about your satisfaction and we invite your feedback. We want to learn more about how we can improve the service experience to exceed your expectations. Please take a moment to provide comments, and hit submit. You will receive an instant "save on your next service" offer as a thanks for taking time to tell us about your experience.

NOTE: If you are experiencing difficulty with your vehicle, please refer to the steps below to ensure you receive immediate assistance from the Precision Tune Auto Care center at which you received service.

CENTER LOCATION INFORMATION
Date of Service
Location of Center : State*
Location of Center : City*
Location of Center : Address of Center*

FEEDBACK ABOUT SERVICE RECEIVED

Would you like to return to this center for service?* Yes
No
Did any individual provide exceptional service?* Yes     If yes, please provide employee's name
No      
Would you recommend us to friends and family? Yes
Maybe
No
Additional Comments

CONTACT INFORMATION
Would you like to be contacted?* Yes
No
First Name
Last Name
Street Address
Address 2 (optional)
City
State/Province
Zip/Postal Code
Phone Number
Email Address
 

  1. If you are not completely satisfied with the products and services you received, we urge you to contact the center immediately and tell us about it. We want to resolve any concerns you may have in a prompt and professional manner. Since all of our centers are independently owned and operated franchises, the manager or owner will have the greatest flexibility in resolving your concern. Please have your service order handy, as that will help us get the details we need to assist you in a timely fashion.

  2. If you're unable to reach or are not comfortable contacting the original center, please contact our corporate customer service hotline.

    Toll-Free: 800-438-8863, x204
    E-mail: customerservice@precisionac.com

    Our service department hours of operation: Monday-Friday, 9 am -5 pm EST

    Our policy is to relay your comments to the District Manager for your area who will contact the center owner. Please remember that it is the franchise owner that has the ultimate say regarding the issue, but we understand that it's not always easy to express your concerns directly to the person providing the service. In this situation, we act as a liaison to forward your comments to the appropriate parties in order to help resolve your issue and retain you as a Precision Tune Auto Care customer.

  3. Precision Tune Auto Care takes great pride in producing quality work and standing behind that work with our nationwide 12 month/12,000 mile warranty programs. Please refer to the Limited Warranty on the back of your service order to determine if the service you received is covered. If you are traveling, you can bring your vehicle to any Precision Tune Auto Care Center that offers the covered service; however not all Centers provide all services so it is best to call first. Please contact the original center or Corporate Customer Service to get additional details on how to utilize our warranty.
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