Employment

Description
Performs a multi-point lube, oil, filter change, and Vehicle Maintenance Inspections (V.M.I.); performs auto care services as directed by the manager; assists other technicians when directed by the manager; communicates needed maintenance work from the inspection sheet to the manager; communicates with and helps other lube technicians; performs other cleaning duties as directed by the manager

Responsibilities
Produce work that generates revenue; entry technical level; perform lubrication specific services; perform proper vehicle Inspection; use parts application guide; match or come close to billed customer labor time; quality controls own work;

Description

Responsibilities
Sells work that generates revenues (billed labor; retail parts); properly greets customer (in store; telephone); performs customer interview; consults with customer to determine needed services; properly prices services; customer communication and satisfaction; impacts center profitability; responsible for overall center operation during manager’s absence; helps manager greet customers; helps manager with service writing & retail sales during busy periods; assists manager with employee training and customer education; helps manager maintain center productivity; maintains parts inventory; completes operational and administrative paperwork; assists with cashiering, customer interviews, pricing, parts running, bank deposits, answering telephone; quality assurance; must be able to lift a fully inflated wheel and tire; have understanding of inventory control; ability to learn and use POS and information system; oversees appearance of customer waiting area and rest rooms